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LOSS DAMAGE WAIVER

Read our response to a customer's inquiry about our Loss Damage Waiver (LDW)

DAMAGE WAIVER

The first thing to know is the DW is not insurance.  It’s a waiver.

When you rent a van you must show proof that you have insurance coverage, sufficient to cover any loss or damages to the rented van.  This is your coverage, any loss or damage to the van while you are renting it will be filed with your insurance company.*

However, most damages sustained to a rented van will probably be less than your deductible, so the expense will be out of your pocket.  

With the purchase of the DW for our rented vans, we “waive” our claims on you or your insurance company for limited damages to our rented vans.  So, that rock you caught in the windshield of the van will not cost you $250.  It costs you $25.

Mr. Jacobson rented a passenger van for a day trip to Dallas.  After parking the van in a parking garage, he opened the door to exit.  The door struck a pole and put a small dent in the door.  Doesn’t sound like much, but the dent would have cost him $150 to repair.  Less than his insurance deductible, so this little dent was going to be $150 out of his pocket.  However, since Mr. Jacobson had purchased our Damage Waiver, his cost was $25.  

With the $25 purchase of our Damage Waiver, we will waive up to $500 of damages to our van.

Yes, I do recommend the Loss Damage Waiver on our van rentals, but it is optional.

*Always check with your credit card and insurance company to determine your coverage.






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